1. What information does Ede and Ravenscroft collect and how is it used?

• When you order we need to know your name, e-mail address, delivery address, debit/credit card number and expiry date. This allows us to process and fulfil your order and to notify you of your order status.
• We ask for your telephone number to enable us to contact you urgently if there is a problem with your order. In the case of international orders this number may be passed on to our couriers.
• We may also use this information to notify you about important functionality changes to the web site, about new Ede and Ravenscroft products, services and special offers we think you would appreciate. If you would rather not receive this information please send an email to
  privacypolicy@edeandravenscroft.co.uk

2. How does Ede and Ravenscroft protect customer information?

To prevent unauthorised access as required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you have given us. Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you following a request from you to do so. We use a secure server by which you may place your order or access your account information.

3. What is the policy of Ede and Ravenscroft in relation to disclosing information to outside parties?

Ede and Ravenscroft may decide to pass your personal information to carefully selected and trustworthy third parties. You can instruct us not to by sending an email to privacypolicy@edeandravenscroft.co.uk

4. What is the policy of Ede and Ravenscroft on allowing me to update, correct or delete my personally identifiable information?

At any time you may notify us of any edits, updates, corrections or deletions you would like to make to your personal identifiable information by sending an email to privacypolicy@edeandravenscroft.co.uk

5. Your Consent

By using our website you consent to the collection and use of this information by Ede and Ravenscroft. If we decide to change our privacy policy, we will post these changes on this page so that you will be aware of what information we collect, how we use it and under what circumstances we disclose it in accordance with the Data Protection Act 1998. If you do not consent to any changes to our privacy policy and as a result you would like us not to use or hold your information in accordance with the revised terms, you may instruct us to delete your information by sending an e-mail to privacypolicy@edeandravenscroft.co.uk .